HOW TO PLACE AN ORDER?

PLACING AN ORDER – STEP BY STEP

If you are interested in any of our products and wish to purchase it, please follow our instructions on how to place an order.

STEP 1 :

Click on the product that you are interested in.

  1. Click “ADD TO BASKET” button on the right.
  2. You can continue shopping or check your shopping cart’s contents, by clicking on the cart icon in the upper right-hand corner.
  3. When you click on the shopping carts icon, its content will show up on the right. If you want to buy all of the items, click on the “BASKET” button.
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STEP 2 :

  1. In the shopping carts preview, you can see a list of the products you have chosen, together with their quantity and price.
  2. If you want to remove a product from the shopping cart, click on the "x" on the right side of the price. If you want to change the quantity, click on +/- button next to the quantity and wait for a moment. In a short while, the shopping cart will be updated.
  3. To continue, click “PROCEED TO CHECKOUT”.
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  6. STEP 3 :

    If you are a registered customer, please sign in. You can also place an order as a guest (without registration).

    STEP 4 :

    Enter your shipping details by filling in all fields. Ensure that your data is correct and then select your preferred shipping method.

    STEP 5 :

    Please select your preferred shipping method. The table presents available shipping methods together with shipping costs and estimated delivery times.

    STEP 6 :

    Select your payment method:

    After you choose your preferred payment method, agree to have your personal data processed, please click on the “Complete Order” button.

  7. STEP 7 :

    Check your mailbox - you should receive an order confirmation email.

  8. Thanks for shopping at Bagallery Deals. If you are not entirely satisfied with your purchase, we’re here to help.

    Once the order has been placed, it cannot be cancelled as we deal in custom orders.

WHAT IS YOUR RETURN POLICY?

Returns/Exchanges


The order will be exchanged / returned only: -

a) If the product is not authentic (which is never the case).
b) It is damaged.
c) Your product does not match, the. size/color you had ordered from us.

The complain should be made within 12-24 hours of order delivery.

If your item meets one of the above conditions, then your item/order is eligible for return. Your item must be unused and in the same condition that you received it.

Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

In case of minor defects or minor damages during delivery, Bagallery may ONLY offer discount rather than exchange or refund.

WHAT IS YOUR REFUND POLICY?

REFUND


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your Bank Account. We only refund the amount via Bank Transfer.

You will receive the credit within a certain amount of days. Our standard refund time is 10-15 business days.

WHAT IS YOUR SHIPPING POLICY?

SHIPPING


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

WHAT IS YOUR PAYMENT POLICY?

PAYMENT METHODS


1. Cash on delivery

2. Bank Transfer

BANK TRANSFER


After an order is processed as a 'Bank Deposit', the customer needs to make the transfer at the given bank account details in the order confirmation email and send the screenshot at 'finance@bagallery.com’. After they receive a confirmation from the finance department, only then the order is confirmed and processed.

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